InterContinental Sorrento Mornington Peninsula

The staff were incredible. Upon check in we received a warm welcome and personalised welcome letters. The location was incredible but I would recommend paying extra for the balcony rooms as it could get a bit stuffy inside. The pool, gym and spa facilities were exceptional and the breakfast included was restaurant quality. The bar fridge was also free and replenished every dat. One day we left our do not disturb sign on accidently and received a call from head of house keeping to double check if we wanted our room cleaned. The staff were the most professional and nice people I have ever had in a hotel!

Beau was the most fantastic member of staff I’ve encountered in a long time. He went above and beyond to make our stay comfortable & really went the extra mile. If it wasn’t for Beau accomodating us and changing our room we likely wouldn’t have stayed at the hotel for the weekend. Location was 10/10.

Beautiful decor, spacious, great pool

Enjoyed the property a lot, great restaurants easy to access, walking distance to all areas, staff were very friendly, room was very clean and kept well :)

I was looking forward to our stay in a retro-style renovated hotel. The reception staff were welcoming and pleasant. We had a 'cosy' suite booked in the Heritage wing on the 3rd floor. As we were only staying the one night, I love the 'cosy' option and had no preconceptions about it being anything other than small, yet well appointed. SMELL The room was beautiful with the exception of being confronted by an overwhelming, intense and putrid chemical, floral odour. It literally took our breath away. The windows could not be opened and having the door open didn't diminish the smell. To the hotel's benefit, the On Duty Manager organised an extractor fan immediately to try and expel the odour. 45 minutes later she contacted me and said the odour couldn't be removed, and she personally checked the room. UPGRADE We were then provided a King room with a balcony, an apology note and a complimentary bottle of red for any inconvenience caused. The room was spacious and we enjoyed the use of the balcony. So a big thank you to the On Duty Manage for both organising an upgrade and also checking the odour in person. AUDREY'S WOW!! Now this was amazing. We had a wonderful welcome from the Maitre De. Our waiter, Sebastian, was a delight. He was informative, bright and attentive. The food was undeniably perfect. It was a well oiled machine from kitchen, to table service to the perfectly matched wines. ATRIUM The location and ambience of the Atrium was wonderful.